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Who? What? & How?

by Mary S. Searles on 2022-05-04T15:44:00-04:00 in Lies, damn lies, and statistics | 0 Comments

People are often surprised to learn that we serve more than just the Judicial Branch. In fact, only 20% of our questions come from judges and other employees of the court system. We're open to the public and are here to serve everyone's legal information needs. Below are stats from the 1st quarter of 2022.

 

Who's Asking?
Court 20%
Other Government 4%
Librarian 3%
Other 1%
Prisoner 6%
Private Attorney 28%
Public 25%
Unknown 12%
What Are They Asking?
Acquisitions 4%
Complex Reference 7%
Directions/Informational 53%
Document Delivery 14%
Document Delivery/Reference 3%
Interlibrary Loan 0%
Loan (non-Librarian) 2%
Simple Reference 13%
Technology 2%
How Are They Asking?
Email 21%
In-person 46%
Phone 26%
Mail 6%

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